Once it is in writing, you have a case.
My video of empty welfare office, menacing security and sleeping manager PLUS direct email to Ministry Is this how you treat disability? Got me call from pleasant Ministry director Penny. We have two cheques for your pick-up at office she got to point. Plus, she said, you have room to play, any expenses?YouTube? She laughed. Telephone? Yes, 28 dollars. Internet? Yes. 20 dollars. Pleasure meeting you! Penny told me and hung up.